Perhaps our FAQ can provide you with the right answer? If not, please let us know which product you are working on, and which creator tool (online, offline, app) you are using. Hint: You can attach a screenshot of the creator tool to the email if you are uncertain which one you're using.
Perhaps our FAQ on promotions can provide you with the right answer? To use a promotional code, put it in the field labelled as such in your shopping basket. If you still have a question, please add information about what the code is and which product/s you want to buy.
Please provide us with the promotional code and the order number so we can help you as quickly as possible.
Did you already check the delivery information on our website? Additionally, your order status is available in 'My account'. For other questions please add your order number so that we can help you as quickly as possible.
We are sorry to hear you are not fully satisfied with your product! At bonusprint, we guarantee 100% product satisfaction. Please provide your order number and a short description of your complaint. If possible, a photo that describes the complaint can also speed up the process.
Perhaps our FAQ can provide you with the right answer? If not, please contact us to answer your question.