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I am not satisfied with the product I received

We are very sorry to hear that the product you ordered did not fully meet your expectations. At bonusprint, we ensure you are 100% satisfied with the quality of your product. If you’re not happy with your photo product, please contact our customer care who will be happy to help.

When contacting our customer care team, please give your order number, a short description and a photo of the problem so we can prevent this kind of occurances in the future.

You can add this information in an e-mail to our customer service or call us at 0800 496 0354.

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  • Contact
    (mon-fri) 9:00-17:00
    • Call us 0800 496 0354 Free from UK landlines (mon-fri) 9:00-17:00
    • Live chat Questions or need help
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