Self-service
If you have chosen Paypal as a payment method and you want to switch to paying with your credit card, simply cancel the payment by clicking on ‘cancel and return to bonusprint’. You’ll be redirected to a page where you can click on this button to try again:
This leads you back to the secure payment link where you can choose a different payment method to finish your order. Simply select the correct ticking-box in front of the desired payment method:
If you want to cancel your payment with a credit card and switch to Paypal, simply select the ticking-box for Paypal and follow the steps.
Please note that it is only possible to change your payment method if you have not made the payment yet.
If you need any help with the payment of your order, please don’t hesitate to contact our customer service team.
You can email us anytime or call with us during opening hours. We're open 09.00-19.00, Monday to Sunday.
Please note that we're closed on Good Friday (April 19) and Easter (April 21 & 22).
Status:Available Checking availability Currently unavailable Offline Assisting other customers
Chat
Status:Available Checking availability Currently unavailable Offline Assisting other customers
Chat
Response within 24 hours.
Email us
Status:Available Offline Assisting other customers
0800 098 8801 (local charge).
Status:Available Offline Assisting other customers
0800 098 8801 (local charge).
We've actually operated as part of the same company since 2011, so there's nothing to worry about.
You can log in with your existing albelli account details and find your saved projects and previous order history right where you left them.
Same products and prices. Same creator tools. Same great quality.
